Arbeitsstelle Angebot in Peking bei Deutschen Telekom
Verfasst: 02.11.2012, 21:50
Wir suchen absofort einen deutschen Mitarbeiter als IT Service Ingenieur, vollzeit.
Die Details:
Provide service to customer via phone or email in the manner of polite and professional way
Handle customer request/ incident base on project requirement and support process
Trouble shooting and resolve customer\s daily IT related problem at 1st level
Escalation base on support flow and tracking the ticket until the case closed
Record and ticket information in time
Requirements:
Fluent English.
Master degree
At least 2 years working experiences (must not relate to IT-branch)
Good oral French will be a plus.
Good communication skill, have passionate and patient attitude to serve customers.
Good knowledge of Microsoft Operation Systems, Office. Familiar with Network (TCP/ IP), application (SAP) will be a plus.
Able to take 1 night shift or weekend shift per week.
Für Bewerbung bitte an [email protected] die CV schicken.
Die Details:
Provide service to customer via phone or email in the manner of polite and professional way
Handle customer request/ incident base on project requirement and support process
Trouble shooting and resolve customer\s daily IT related problem at 1st level
Escalation base on support flow and tracking the ticket until the case closed
Record and ticket information in time
Requirements:
Fluent English.
Master degree
At least 2 years working experiences (must not relate to IT-branch)
Good oral French will be a plus.
Good communication skill, have passionate and patient attitude to serve customers.
Good knowledge of Microsoft Operation Systems, Office. Familiar with Network (TCP/ IP), application (SAP) will be a plus.
Able to take 1 night shift or weekend shift per week.
Für Bewerbung bitte an [email protected] die CV schicken.
